SJW Business Students Learn that ‘Quality is not an Act but a Habit’

12 months

Business students at the HCT-Sharjah Women’s campus (SJW) visited the Al Futtaim Automotive Academy to get a first-hand experience of the quality processes, procurement and performance improvement used in Al Futtaim’s Logistics department.

The aim of the hugely successful trip was for the students to understand and grasp some practical skills for their ‘Strategic Supply Chain and Total Quality Management’ course.

The Business students from the Quality Major, accompanied by their teachers Dr.Abdul Ghafar and Malini Nair, were welcomed by the Academy’s General Manager, Mr. Asad Ali. The  Al Futtaim Academy staff was very excited to share their knowledge and experiences of the automotive sector.

Mr. Asad Ali, provided a detailed analysis about their departments’ core operations; walking the students through the various processes of procurement where they were able to see for themselves the challenges and responsibilities involved in the acquisition, pricing, stock control, warehouse operations, health and safety and HR. He also discussed the latest trends and issues in the Procurement department of a first-rate Automotive Company and explained the use of their up-to-date software (ARIBA) and advanced certifications, which speaks volumes about their obsession with quality.

Students benefited tremendously from the experience and were fascinated to see how such a large organization conducts its operations. In addition, they were also keen to learn from the HR Manager different expectations from employees, who explained to students their job responsibilities and duties.

The Al Futtaim Managers also spoke of the opportunities available for UAE Nationals to work within their group.

Mhaba, a level-3 student, said that this trip was an eye-opener and that the presentations helped her gain a better understanding of the technologies and skills used by managers in organizations to measure quality and improve them.

Another business student, Mooza, was captivated by the in-depth processes used in the Logistics department of an organization and expressed happiness that studying at SJW gave her an opportunity to attend the presentation as a part of her learning process.

This field trip was a strategic initiative on the part of the faculty of business to meet the objectives of increasing engagement with the industry through collaboration.